Troubleshooting- LED Equipped

How to Determine if Customer has LED or Halogen Tail Lamps - You can easily tell which lamp type by the position of the Reverse Lamp

• LED - Reverse Lamp is in the center of the lamp

  

• Halogen - Reverse Lamp is at the bottom of the lamp
  

  

  Issue: "Signal Out" Error

  • If you're encountering a 'Signal Out' error, there's a solution available for vehicles produced before June 2022. Here's what you need to do:

    • For vehicles produced before June 2022, you'll require either Oracle Part# FLUSH-TSE or you can use a programmer like Tazer or JSCAN to resolve this issue.

    • If you have or plan to purchase a programmer such as Tazer or JSCAN, you can use it to set your vehicle's system (TIPM) for aftermarket tail-lights. This essentially stops the system from checking the OEM wattage values at the tail-lights.

    • If you don't have a programmer, you can use Oracle Part number FLUSH-TSE to mitigate the issue. A programmer and Part# FLUSH-TSE should not be at the same time, errors will remain.

    • If you've already tried using a programmer and the issue persists, be assured that this resolves the problem in 100% of cases when programmed correctly. If using the Tazer or JSCAN follow these helpful tips to ensure it's done properly:

      • For Tazer: You must clear all DTCs (Diagnostic Trouble Codes) before performing this setting.

      • For JSCAN: You must clear all DTCs before performing this setting.

  • This is as far as we can go with self-help. If the issue persists despite following these steps, please contact support for the programmer you are using.

  FLUSH-TSE Installation Diagram:

  • For customers still experiencing errors after installing part# FLUSH-TSE, please make sure you reset the Jeep. Refer to the diagram below for guidance.

  

 Issue: Blind Spot Error Message (New Installation - Not After Replacement RH Unit) If you're seeing a blind spot error message after a new installation (not after replacing the RH unit), please note that this issue isn't exclusive to ORACLE taillights. The systems responsible for detecting errors throughout the vehicle are unique to FCA and can occur with any aftermarket taillight. We've found that the cause of this issue can be an incorrectly pinned wire at the BSM Sensor Plug on the LH TL. To check this, we'll need you to provide a photo of your plug and compare it to the pictures below. If you find that the wire order is incorrect, follow the instructions to release the wires from the plug and switch them. You can find the instructions here: Link to Wire Switching Instructions.

• Fig 1: If the Sensor Plug is wired incorrectly, you'll notice that Pin 4 (White) and Pin 5 (Grey) are switched around. Make sure they are in the correct order for the system to work as intended.

Fig 2 - Sensor Plug is wired correctly - Pin 4 (Grey) & Pin 5 (White) are in their correct places

• Regarding Flush Mount Tails:

  • The Flush Mount Tails serve as a receptacle designed to house the OEM sensors, and there are no equipment changes beyond the shell. Inside the light housing, a simple plastic cradle allows the signal to pass through just as the OEM lights would. Importantly, ORACLE Lighting tail lights do not interact with your truck's software. As long as all wires are in their correct places, there should be no sensor out errors.

• Issue: Blind Spot Error Message (RH Replacement)

  • If you've received a RH replacement and are encountering a blind spot error message, rest assured that some warranty RH units will come with an additional adapter (5882-BSM) in the box. This adapter should be connected to the BSM Sensor Connector. Please ensure that you have this adapter connected as shown in the picture below.

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